ParentSquare

Posts are similar to Facebook posts, or other similar platforms with a scrolling feed. This should be the most common type of message you'll see in ParentSquare.

Posts can be anything from general announcements, updates, and information to photos, polls, and Parent-Teacher conference signups using the appointments feature.

Posts also include:
- District, school newsletters
- Event invitations or reminders
- Volunteer or donation requests

• Delivery: Sent Instantly (district default setting unless you change it) or Daily Digest (a single summary email of all posts sent around 6:00 p.m. daily.)

• Channels: Delivered by app notification, email, and/or text message.

• From: the district, your student's school, or your student's classroom(s).

Smart Alerts are one-way, high-priority announcements sent by your student's schools(s) or the district. They are designed to stand out from regular posts so families don’t miss important updates.

Smart alerts include:
- Weather updates or day-of changes to arrival, dismissal
- School safety alerts, incidents, or medical situations
- Timely schedule changes (bus delays, power outages)
- Important district announcements that need quick attention

• Delivery: Sent Instantly — no matter what your notification setting (Instant or Daily Digest) is.

• Channels: Delivered by app notification, email, text message, and/or automated phone call.

• From: the district or your student's school(s).

Auto Notices are automated, bulk messages generated to go out on a pre-set schedule. These automatically populate with student-specific information and go out at the same time each day.

Smart alerts include:
- Absence alerts (truancy notifications)
- School Meal balance notifications

• Delivery: Sent Instantly — no matter what your notification setting (Instant or Daily Digest) is.

• Channels: Delivered by app notification, email, text message, and/or automated phone call.

• From: the district or your student's school(s).

Direct Messages are secure private, one-on-one or small group conversations between staff and parents.

Direct Messages include:
- Individual information about student
- Updates or coordination about schoolwork, pick-up or drop-off changes, conferences, etc.
- Questions from parent directly to teacher or principal

• Delivery: Sent Instantly — no matter what your notification setting (Instant or Daily Digest) is.

• Channels: Shows up in app in ParentSquare inbox, by app push notification, email in your regular inbox with the message content and link to reply, and/or a text message preview of the direct message.

• From: your student's school(s).